The University of Lagos (UNILAG) has debunked reports on the internet about delay of NELFund loans reimbursement to students of the university who paid their obligatory fees prior to the university’s receipt of the loan.
The institution’s Head of Communication Unit, Mrs Adejoke Alaga-Ibraheem, debunked the rumour in a statement on Thursday.
Alaga-Ibraheem said that the attention of the university had been drawn to a recent publication, alleging delay in reimbursement of NELFund loans to students.
“Refunds are typically processed after reconciliation and verification with NELFund.
“So far, three tranches of NELFund loans have been received by the university and beneficiaries across the first two batches have been successfully reimbursed.
“For the third batch, which was received towards the end of April, we are currently collating and reconciling students’ payment details,” she said.
Alaga-Ibraheem assured that refunds would be processed according to regulations.
“The university management remains committed to its core values of transparency, accountability and student-centred service delivery.
“We implore our students to take advantage of the NELFund loan facility, and contact the NELFund help desk at our student affairs division for prompt assistance and resolution on any complaint,” she said.
