Qatar Airways has been announced as the ‘Airline of the Year’ in the international air transport rating organisation, Skytrax’s World Airline Awards.
This is in recognition of the airline’s innovation, excellence, resilience during the pandemic and a strong commitment to passengers during challenging times, Mr. Edward Plaisted , Chief Executive Officer, Skytrax said.
Plaisted during the announcement also, said that to be named as the World’s Best Airline was a great recognition of Qatar Airways high standards in a statement from its communications section.
“We congratulate them for this unique success.
“Voted by customers, the focus of our annual survey is for travellers to make their own, personal choices as to which airline they consider to be best.
“It is clear that Qatar Airways has maintained its high standards of innovation and service standards, both in more normal times and through the current global pandemic,” Plaisted said.
The 2021 Skytrax awards covered the period from September 2019 to July 2021, with the results reflecting a mix of more normal travel times combined with travel during the pandemic.
The airline was also awarded World’s Best Business Class, World’s Best Business Class Airline Lounge, World’s Best Business Class Airline Seat, World’s Best Business Class Onboard Catering and Best Airline in the Middle East.
The statement noted that the airline had continued to stand alone at the top of the industry having won the main prize for an “unprecedented sixth time from 2011, 2012, 2015, 2017, 2019 and now 2021.”
Also, Mr. Akbar Al Baker, the Group Chief Executive of Qatar Airways, said that having gone through one of the most challenging years in the aviation history, the award was a fitting recognition of the hard work by the airline to take care of its passengers.
According to him, being recognised as the World’s Best Airline for the sixth time is an incredible achievement.
“We never abandoned our passengers when they needed us the most, kept flying to get people home, focused on biosafety to provide customer and employee reassurance and continued to innovate during this period.
“Our goal continues to be the airline of choice for global travellers who are keen to explore with the World’s Best Airline, via the World’s Best Airport.
“Our constant commitment to our passengers is to provide unrivalled experiences when they travel with Qatar Airways and these awards acknowledge that we continue to get this right,” he said.
