One of Nigeria’s leading banks, GTBank, has once again led the way by winning the ‘2013 Best Banking Group – Nigeria’ in the 2013 Annual World Finance Banking Awards.
The announcement was made on Friday.
Outlining the rationale for GTBank winning the ‘2013 Best Banking Group – Nigeria award’, judges commented that the bank scored high marks in innovation and product offering in the financial services industry, regional reach to cover high growth markets, significant proof of continuous development, good Corporate Governance and Corporate Social Responsibility.
According to World Finance’s correspondent, “We rely on reader insight and experience to provide nominations to the judging panel, and we relish hearing about new experts and burgeoning markets. Our award programmes are tailored to provide a comprehensive analysis of the very best in each market”. World Finance cited GTBank’s clearly defined customer centric strategy dedicated to improving the client experience, innovative financing solutions tailored to client needs, investments in new technology, and unique industry specialization as important factors in winning this award.
Commenting on this award, Segun Agbaje, Managing Director/CEO of the bank, said: “We are proud to receive this award and are delighted that our performance over the years has earned global recognition”.
Segun Agbaje attributed the bank’s achievements to the loyalty of its customers and the commitment of its employees, who constantly strive to give 100 per cent above customer expectations every single time.
According to the Managing Director, “We are a Proudly African and Truly International Institution and we are committed to the ideal that our stakeholders should be better off for partnering with us. This principle influences our operations, products, style of service delivery and corporate culture”.
The bank has introduced several innovations over the last five months in its bid to further consolidate its position as a service focused bank in Nigeria.
These include the introduction of the GTBank social banking; the first of its kind by any Nigerian bank which allows GTBank Social Account holders transfer money, purchase airtime, pay bills, and confirm their account balance on Facebook and the introduction of a ‘Fast Track’ banking system that allows its customers deposit and withdraw money within its branches using their debit cards.
The bank’s half year audited results, which were released on the floor of the Nigerian and London Stock Exchanges recently, showed gross earnings of over N113.52 billion and Profit Before Tax of N57.36 billion over the period.
