The leadership position of Nigeria’s number one bank brand, First Bank of Nigeria Ltd, was further confirmed as it was named the Best Bank in Nigeria, at the Global Finance Awards which held at a ceremony in Washington DC, the United States (U.S.).
Speaking at the awards ceremony, Joseph D. Giarraputo, Publisher of the Global Finance magazine and organizers of the event said: “This year’s winning banks have one thing in common, a focus on responding to the needs of their customers. Specific market conditions certainly vary from region to region, and overall conditions for the global financial market remain difficult. These banks are being recognized for outstanding accomplishments in the face of adversity.”
This year, the criteria for selecting the winners included growth in assets, profitability, strategic relationships, customer service, competitive pricing, and innovative products. Global Finance made their selections of the winners after extensive consultations with bankers, corporate financial executives and analysts throughout the world.
FirstBank’s spokesperson, Folake Ani-Mumuney, said being a back-to-back winner of this category reinforces FirstBank’s leadership position and commitment to delivering superior service through innovation and huge investment in technology. “At FirstBank, we have a heritage spanning decades of providing safe, secure and reliable banking services to all classes of customers. Through our strategic use of technology and our branch network, FirstBank continues to make banking a pleasurable experience for customers,” she said
FirstBank has recently been the recipient of other awards including: Most Innovative Ai SR150 Company 2013 (Africa investor (Ai) Index series awards), Best Foreign Exchange Services in Africa 2013 (EMEA Finance Treasury Services Awards), Best Company to Work For in Nigeria 2013 and Most Innovative Human Resource Structure in Nigeria 2013 (Great Place to Work Awards), among others.